This website is operated by Pretavoir. Throughout the site, the terms “we”, “us” and “our” refer to Pretavoir.
Pretavoir offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
If your order is for 4 or more items then you must keep at least 25% of your order to avoid a restocking fee. The restocking fee is 10% of total cart value. Example if you order 8 items for a total cost of £800 and retain only one item then there is a restocking fee of £80 in addition to the price of non returned item. Therefore, we advise that you order 3 items. Please note that this applies to orders per week, therefore multiple orders in one week will be treated as a single order and subject to the above fee. This fee is in place due to non returnable banking fees and other associated costs.
Speak to a member of our team if you require assistance choosing a frame.