Contact Us

Our Glasgow based office is open between 9AM and 5PM BST, Monday to Friday, 9AM and 3PM Saturday and closed on Sunday.

Before contacting our team we recommend that you visit our Frequently Asked Questions page, your query may have already been answered. Similarly, if you're looking for information regarding shipping and returns please read visit our Delivery & Returns page where our prices, estimated shipping times and returns policy are outlined.

If you require further assistance, you are welcome to email, call, or speak to our team on live chat.

Our live chat is available 24/7 and accessible at the bottom left corner of your screen [black circle with the speech bubble] or click here to start chatting.

Please start your phone call, email or live chat correspondence with your full name, contact details, order number [if you have one] and the reason for your enquiry.

Contact Details


Message us on our 24/7 Live Chat: Talk To Us!

Email us at: hello@pretavoir.co.uk

UK customers can call on: 0800 954 5689 or 0141 552 5065

US & Canada customers can call on: 1-800-684-7851

Other International callers can call on: +44 141 552 5065


Alternatively, you can fill out the contact form below and we will get back to you as soon as possible.